Questions I'm asked at the store: Entitlement thoughts part I

Before I start, I want to point out that I've touched on reader-entitlement before. Everything I've said there is still true, but everything I said there was very relevant to the way I feel as a writer of a multi-volume story.

This post is more general: it's about things I've heard--frequently--in the bookstore from customers. Not from every customer, but often enough that it warrants some thought. I don't argue (much) with customers who evince these opinions or have these reactions, because that's not my job (I will, however, argue with them about why I should love or hate a book, because as a reader, I have my own opinions about this; I consider that part of my job as well. Ahem). My job is to find them books they'll enjoy reading. I'm not in the bookstore as an author; I'm in the bookstore as a bookseller.
( I have two distinct reactions to every complaint )

Edited because -ing and -ed are not the same