Michelle Sagara

Does anyone else find his (or her) tone troubling? If he did, in fact, make a mistake, then one would imagine he would attempt to genuinely apologize for it. After all, it's HIS MISTAKE, and it has offended the writers of these NYP books he claims not to be selling (despite rather damning evidence to the contrary). His anger and flippant sarcasm seems completely out of place, and I would've had less difficulty believing him if he had extended a humble apology for his error. But perhaps I'm just being foolish, expecting civility out of someone who characterizes himself as an honest businessman.